Bosses
Notice that the title is plural. And that is because in retail you will have multiple bosses. It goes without saying that in just about every industry and company out there, there is a hierarchy in management/corporate. But in this post I will be focusing on the hierarchy within a single store. When I started in retail this is what the hierarchy, the chain of command as I like to call it, looked like: -Manager -Assistant Manager -Supervisor (Photo, Beauty, Shift) -Head Cashier -Beauty Associate -Cashier Here's what it looked when I left after 9 years: -Manager -Store Operations Manager (responsibilities of an Asset. Manager with a significant pay cut) -Supervisor -Cashier What makes a good leader? Let's start with what makes a bad one. Managers One example I could come up with is a manager I had around the time we were hit with a big blizzard. She told a co-worker that she was transferred to another location. But when my co-worker went to that other location, the Manager told ...